Refund Policy

1. Free Credits

When you sign up, Buildora gives you a limited number of free credits (currently 2) so you can create real product pages before paying for anything. No free trial and no credit card are required to start. We encourage you to use these free credits to evaluate whether Buildora meets your needs before subscribing to a paid monthly plan.

2. Refund Eligibility

Buildora's paid plans are billed monthly. You are eligible for a full refund of your most recent monthly payment within 14 days of that payment, provided you have not extensively used the paid features.

Refunds will not be granted if:

• You have generated multiple product pages on a paid plan
• You have exported or published pages to Shopify
• You have heavily used AI generation features
• You are attempting to abuse the refund policy

Because Buildora is a digital AI service with usage-based costs, each generation consumes resources and cannot be refunded once used.

3. After 14 Days

After the 14-day window, monthly subscription payments are non-refundable. You may cancel your subscription at any time, and your plan will remain active until the end of the current billing period. You will not be charged again after cancellation.

4. Payment Processing

Buildora's paid plans are billed through Shopify Billing as part of your Shopify account. Refunds, when granted, are issued through Shopify Billing. In some cases, non-refundable third-party processing fees may be deducted from the refunded amount.

5. How to Request a Refund

To request a refund, please contact us at:

Include your account email and reason for the refund request.

We review all refund requests manually to prevent abuse and ensure fair use of the platform.